19 Sep
|
Reliance Jio Infocomm
|
Gurugram
19 Sep
Reliance Jio Infocomm
Gurugram
Posted Date: 18 Sep 2026
Function/Business Area: Customer Service
Location: Gurugram
Job Responsibilities
1. Handhold Account at Post Delivery Phase
2. Service review with Accounts
3. Drive Self care with Accounts
4. MACD fulfilment and doc. compliance
5. Influencers and VIP service
6. Complaint, escalation and dispute resolution with A/c
7. Revenue collection from the account
Education Requirement
Graduate / Post-graduate / MBA (tier II)
Experience Requirement
10 - 14 years
Skills & Competencies
1. Problem solving and analytical ability
2. Know how of customer expectations, customer application ecosystem & management
3. Excellent verbal communication and listening skills
4. Ownership mind and solution approach
5. Senior staff interaction/ Influencing ability
Please update your profile and upload resume to apply
Forgot Password
Location Map: Gurugram
📌 Customer Service Manager ( 87077350 ) (Gurugram)
🏢 Reliance Jio Infocomm
📍 Gurugram