21 Sep
|
Jarvisden It Solutions
|
Chennai
21 Sep
Jarvisden It Solutions
Chennai
Role & responsibilities
- Diagnose and resolve hardware, operating system and application issues.
- Monitor servers, network connectivity, cloud environments, and data backup integrity.
- Oversee high-priority support queues, ensuring strict adherence to Service Level Agreements (SLAs).
- Manage Active Directory permissions, enforce Multi-Factor Authentication (MFA), and apply security patches.
- Guide junior support staff, lead escalation handoffs, and author internal knowledge base guide.
📌 Senior Engineer (Chennai)
🏢 Jarvisden It Solutions
📍 Chennai