Role & responsibilities

Shift Requirement: Night Shift US Market

- Generate Contacts and Leads online
- Make outbound calls with customers in the US market.
- Send Cold Emails and Follow-ups to contacts generated.
- Communicate with customers in natural, fluent and skilled English.
- Understand customer requirements and explain relevant healthcare services.
- Identify, qualify and convert potential leads.
- Schedule and manage customer appointments.
- Conduct timely follow-ups with leads and prospective customers.
- Build strong customer relationships and maintain a positive customer experience.
- Handle customer questions, concerns and objections professionally.
- Achieve assigned sales, appointment-setting, lead-conversion and follow-up targets.
- Maintain accurate records of calls, leads, appointments, follow-ups and customer interactions.
- Update CRM or other relevant sales/customer management systems.




- Coordinate with internal teams to ensure smooth customer handover and service delivery.
- Follow established sales processes, communication standards and company policies.

Preferred candidate profile

- Bachelors degree in any discipline preferred.
- 3 to 4 years of professional experience in Inside Sales, Healthcare Sales, Tele-sales, Appointment Setting, or a related customer-facing sales role.
- Prior experience handling US-market customers is highly preferred.
- Strong spoken and written English communication skills.
- Ability to communicate naturally and confidently with customers.
- Experience working with sales targets, lead follow-ups and appointment scheduling.
- Basic computer proficiency.
- Experience with CRM or sales-management tools is an added advantage.
- Willingness to work US-market night shifts.
- Willingness to work on-site in Chennai.

📌 Inside Sales Executive (Chennai)
🏢 Vidmagin Innovations
📍 Chennai