Technical Support (International Voice) (Chennai)

Technical Support (International Voice) (Chennai)

21 Sep
|
Creative Hands HR
|
Chennai

21 Sep

Creative Hands HR

Chennai

Job description

Role Details

:

- Role: Technical Support (International Voice)
- Job Location: Chennai Ambit IT Park, Ambattur
- Shift: Night Shift
- Transportation: Cab facility is available
- 1 to 2 Years Experience: 4.10 LPA to 4.78 LPA (Maximum)
- 2+ Years Experience: 4.75 LPA to 5.50 LPA (Maximum)

Core Job Responsibilities

- Handle international customer calls and troubleshoot technical issues.
- Focus heavily on achieving First Contact Resolution (FCR).
- Stay updated on newly released products and recent technical updates.
- Deliver outstanding customer service with a friendly, professional setting.
- Sales Component: Position, pitch, and sell Premium Support Contracts to customers based on their technical needs and support entitlement.

Please call Bhavna (phone hidden) for more Info

📌 Technical Support (International Voice) (Chennai)
🏢 Creative Hands HR
📍 Chennai

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