For this Senior Associate Domestic Sales, the role can be explained simply as:
1. Handle domestic customers/leads Contact customers within India through calls, emails, and other communication channels.
2. Understand customer requirements Ask questions, understand their needs, and recommend the right product/service.
3. Lead conversion – Follow up with interested customers and convert enquiries/leads into sales.
4. Achieve sales targets – Meet monthly/weekly sales and conversion targets.
5. Follow-up – Regularly follow up with leads through calls and emails until closure.
6. CRM Management – Update customer information, lead status, follow-ups, and opportunities in CRM/Salesforce.
Preferred candidate profile
3+ years experience, graduate, solid English + Hindi, direct/inside ,Telesales experience, comfortable with targets and conversions, CRM/Salesforce knowledge,