✅ Monitor proactive and real-time customer & process KPIs to ensure smooth operations✅ Raise timely alerts to resolution teams for quick action✅ Ensure resolution teams close issues within defined SLAs, minimizing customer impact✅ Execute business processes accurately and within SLA timelines✅ Address and resolve queries raised by Geography teams in a timely mannerExperience Required - 2 to 4 YrsLevel - Executive / Sr. ExecutiveInterested candidates may share profile to
[email protected]
📌 Customer Service Executive – Command Center (Maharashtra)
🏢 Reliance Jio Infocomm
📍 Maharashtra