20 Sep
|
AMCI EDTECH
|
Bengaluru
20 Sep
AMCI EDTECH
Bengaluru
Company Description AMCI Edtech Pvt. Ltd. is a growing online platform dedicated to advancing the medical field through innovative technology. With a focus on knowledge enhancement, AMCI leverages cutting-edge digital advancements, including stereoscopic 3D technologies, to set new benchmarks in the healthcare and medical industries. Known for driving a digital revolution, AMCI empowers professionals by delivering modern tools and methods to help them excel in their fields. Role Description 1. Product Demonstration & Presentation ● Conduct clear, engaging, and skilled product demonstrations for clients through online and offline channels. ● Explain product features, benefits, and use cases in English and Kannada. ● Handle client queries confidently and provide accurate product information. ● Present products effectively to prospective customers and stakeholders. 2. Client Coordination & Communication ● Build and maintain positive relationships with recent and existing customers. ● Follow up with clients regarding demos, feedback, onboarding, and support. ● Coordinate with internal teams to ensure timely resolution of client issues. ● Assist in pitching products to potential clients to drive sales and conversions. 3. Convincing & Customer Handling ● Demonstrate strong persuasion and interpersonal skills to convert leads into active customers. ● Understand customer requirements and suggest suitable products or solutions. ● Address customer objections professionally and provide appropriate information. ● Help clients make informed decisions regarding AMCI products and services. 4. Technical Skills & Application Testing ● Perform basic manual testing of applications, including UI/UX checks and functionality testing.
● Identify and report bugs or usability issues to the technical team. ● Coordinate with the technical team regarding identified issues and their resolution. ● Ensure product demonstrations are technically accurate and aligned with the latest application versions. ● Provide user-level technical guidance to clients during onboarding. 5. Reporting & Documentation ● Maintain demo schedules, client updates, and follow-up reports. ● Prepare customer feedback reports and share relevant insights with management. ● Document testing findings, client issues, and product improvement suggestions. ● Maintain accurate records of customer interactions and product demonstrations. Required Skills & Qualifications ● Experience: *0–2* years in product demonstrations, sales coordination, customer support, training, or a related field. ● Freshers are welcome to apply. ● Excellent verbal and written communication skills in English and Kannada (mandatory). ● Robust presentation, persuasion, and public-speaking abilities. ● Basic understanding of software and mobile application functionality. ● Basic hands-on experience or understanding of manual testing. ● Ability to manage multiple client interactions simultaneously. ● Proactive, confident, and customer-service-oriented attitude. ● Any degree; technical background ispreferred but not mandatory. ● Willingness to learn new technologies and medical/EdTech products. Preferred Qualifications ● Experience in product demonstrations, sales coordination, customer support, or training. ● Exposure to EdTech, SaaS, healthcare technology, or IT products. ● Basic understanding of CRM tools, application testing, or customer onboarding. ● Robust interest in technology-driven medical education.
📌 Product Coordinator (Bengaluru)
🏢 AMCI EDTECH
📍 Bengaluru