HCL Tech hiring for fresher candidates - Virtual Drive - Nagpur LocationInterview Date : 21-Sept-2026Drive timing: 11:30 AM to 1:00 PMMeeting LinkMicrosoft Teams meetingJoin: https://teams.Microsoft.Com/meet/416904027958244?p=WinVCKkeyPfMrBsjWMMeeting ID: 416 904 027 958 244Passcode: 3tx7ue7hHiring Alert |Customer Support | NagpurWe are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great opportunity to kick-start or grow your career. Role: Level 1 (Customer Service Representative) Location: Nagpur Shift: 24x7 Rotational Week Offs: 2 Rotational Offs Experience: Fresher What You’ll Do:Handle customer queries via calls, emails, and ticketsPerform initial troubleshooting & issue resolutionLog and manage incidents using ticketing tools (ServiceNow preferred)Ensure timely updates, follow-ups, and proper documentationEscalate complex issues to higher support levelsDeliver high customer satisfactionWhat We’re Looking For:Robust communication skillsBasic IT troubleshooting knowledgeWillingness to work in rotational shiftsFreshers & early professionals are welcomeB.Tech, BCA, MCA and M.Tech not eligible

📌 Hcltech Virtual Drive Fresher Hiring -Nagpur 21 Sept 2026
🏢 HCLTech
📍 Nagpur