Customer Care Associate (Fashion E-Commerce) (Maharashtra)

Customer Care Associate (Fashion E-Commerce) (Maharashtra)

20 Sep
|
Pinklay
|
Maharashtra

20 Sep

Pinklay

Maharashtra

Roles and ResponsibilitiesHandling customer queries across different touchpointsAcknowledging and timely resolving customer complaintsCoordinating with internal teams to close customer issuesBe knowledgeable and support customers across the purchaseMeeting established customer service KPIs, metrics, and goalsCandidate ProfileBachelor's degree from a reputed college or universityMinimum 2+ years work experience in a customer service roleExperience in an e-commerce workplace is strongly preferredStrong oral and written communication skillsAbility to listen, de-escalate, and solve customer problemsAbility to multi-task, manage time, and prioritize tasksJob Benefits & PerksSalary at par with industry standardsHealth insurance and benefits

📌 Customer Care Associate (Fashion E-Commerce) (Maharashtra)
🏢 Pinklay
📍 Maharashtra

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