Position Overview We are seeking Customer Success Specialist/ Manager to join our team insupporting global customers during night shift hours. This role involves working directly withclients to implement, onboard, and provide ongoing support for our cybersecurity technicalproducts.Key Responsibilities Guide customers through the implementation process of Strobes CTEM platformConduct technical onboarding sessions for new clientsProvide technical support and troubleshooting assistanceEducate customers on platform features and best practicesManage customer relationships and ensure the successful adoption of our solutionsDocument customer interactions and maintain accurate recordsCollaborate with internal teams to resolve customer issuesRequirements Education & Experience:



Bachelor’s degree (recent graduates welcome)2-4 year of professional experienceSkills & Competencies: Excellent verbal and written communication skillsStrong problem-solving abilitiesBasic understanding of technology conceptsCustomer-oriented mindsetAbility to work independently in a quick-paced environmentProfessional Development This position offers exceptional learning opportunities in the cybersecurity domain.You will gain hands-on experience with enterprise security solutions and develop expertise inthreat management technologies

📌 Customer Success Manager (India)
🏢 Strobes Security
📍 India