21 Sep
|
Pinklay
|
Maharashtra
21 Sep
Pinklay
Maharashtra
Roles and Responsibilities Handling customer queries across different touchpoints Acknowledging and timely resolving customer complaints Coordinating with internal teams to close customer issues Be knowledgeable and support customers across the purchase Meeting established customer service KPIs, metrics, and goals Candidate Profile Bachelor's degree from a reputed college or university Minimum 2 years work experience in a customer service role Experience in an e-commerce environment is strongly preferred Robust oral and written communication skills Ability to listen, de-escalate, and solve customer problems Ability to multi-task, manage time, and prioritize tasks Job Benefits & Perks Salary at par with industry standards Health insurance and benefits
📌 Customer Care Associate (Fashion E-Commerce) (Maharashtra)
🏢 Pinklay
📍 Maharashtra