Customer Support RepresentativeWork Mode: Work From Office (WFO) Location: Kolkata Experience Required: Minimum 1–2 years Budget: Up to ₹20,000/month Joining: Immediate Joiners PreferredAbout the RoleWe are looking for a dedicated and articulate Customer Support Representative to join our team in Kolkata. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and maintaining accurate records using basic spreadsheet tools.Key ResponsibilitiesHandle inbound and outbound customer interactions professionally via phone, chat, or emailAddress customer queries, complaints, and requests in a timely and courteous mannerMaintain and update customer data, logs, and reports using Google SheetsCoordinate with internal teams to ensure smooth query resolutionFollow up with customers to ensure satisfactory closure of issuesMaintain accurate documentation of interactions and escalate unresolved issues when necessaryRequired Skills & QualificationsCommunication:



Excellent verbal and written communication skills in both Hindi and EnglishTechnical: Basic working knowledge of Google Sheets (data entry, basic formulas, updating records)Experience: Minimum 1–2 years in a customer support / customer service roleEquipment: Must own a personal laptopConnectivity: Must have a reliable Wi-Fi connection at home (as backup/remote access may occasionally be required)Location: Must be based in Kolkata or willing to relocateAvailability: Should be able to join immediatelyWork Mode & CompensationWork Mode: Work From Office (WFO), KolkataSalary Budget: Up to ₹20,000 per month (based on experience and interview performance)Preferred AttributesStrong problem-solving and interpersonal skillsAbility to multitask and work under pressurePositive attitude with a customer-first approachPrior experience in a similar support/BPO role is a plusFor more details Connect HR Nayanika ((phone hidden)) or mail us at

📌 Customer Support Executive (West Bengal)
🏢 SkillEnable
📍 West Bengal