We use cookies for the best user experience on our website, including to personalize content & offerings, to provide social media features and to analyze traffic. By clicking “Accept All Cookies” you agree to our use of cookies. You can also manage your cookies by clicking on the "Cookie Preferences" and selecting the categories you would like to accept. For more information on how we use cookies please visit our and Modify Cookie Preferences

Reject All Cookies Accept All Cookies

Administrator (Support & Operations)

India

Job Description

Administrator (Support & Operations)

Gautam Buddha Nagar, Uttar Pradesh

Job Summary

Monitor and analyze security events and threats as part of a 24x7x365 SOC setting.

- Perform daily triage of alerts and tickets, leveraging threat intelligence and escalating incidents as needed.
- Act as a technical escalation point for SOC analysts and mentor junior team members.
- Lead incident response activities, conducting technical investigations and providing expert guidance.
- Conduct cyber threat research to enhance SIEM use cases and playbook development.
- Perform proactive threat hunting and investigations without predefined indicators of compromise.
- Collaborate with engineering teams to evaluate and implement new or updated security solutions.
- Support and manage security tools including EDR, WAF, and NIDS platforms.
- Automate repetitive SOC tasks to improve operational efficiency and reduce manual errors, using scripting and workflow tools.
- Troubleshoot and resolve log related issues, ensuring minimal disruption to business operations and adherence to SLAs.
- Support internal and external audits by providing evidence.
- Participate in disaster recovery drills, security assessments, and SOC-related risk mitigation activities.
- Work within ITSM frameworks to manage incidents, changes, and service requests

Key Responsibilities

Monitor and analyze security events and threats as part of a 24x7x365 SOC environment.

- Perform daily triage of alerts and tickets, leveraging threat intelligence and escalating incidents as needed.
- Act as a technical escalation point for SOC analysts and mentor junior team members.
- Lead incident response activities, conducting technical investigations and providing expert guidance.
- Conduct cyber threat research to enhance SIEM use cases and playbook development.
- Perform proactive threat hunting and investigations without predefined indicators of compromise.
- Collaborate with engineering teams to evaluate and implement new or updated security solutions.
- Support and manage security tools including EDR, WAF, and NIDS platforms.
- Automate repetitive SOC tasks to improve operational efficiency and reduce manual errors, using scripting and workflow tools.
- Troubleshoot and resolve log related issues, ensuring minimal disruption to business operations and adherence to SLAs.
- Support internal and external audits by providing evidence.
- Participate in disaster recovery drills, security assessments,



and SOC-related risk mitigation activities.
- Work within ITSM frameworks to manage incidents, changes, and service requests

Skill Requirements

Advanced expertise in using SIEM technologies for event investigation and threat detection.

- Strong knowledge of Windows Active Directory, Group Policies, and PowerShell scripting.
- Proficient in log analysis across Windows, Linux, Azure, O365, AWS, Google Cloud, network, and endpoint security controls.
- Familiarity with the MITRE ATT&CK; framework for understanding adversary tactics and techniques.
- Experience in malware analysis and working with Endpoint Protection and EDR solutions.
- Knowledge of content filtering technologies and their application in enterprise environments.

Solid understanding of network fundamentals including OSI model, TCP/IP, DNS, HTTP, SMTP, and
packet capture/analysis.

- Hands-on experience with cloud platforms such as AWS, Google Cloud, and Microsoft Azure.
- Deep understanding of malware capabilities, attack vectors, and their potential impact.
- Skilled in threat analysis and vulnerability assessment methodologies.
- Experience with vulnerability scanning tools and technologies.
- Working knowledge of firewalls, VPN technologies, IDS/IPS, and web application firewalls.
- Familiarity with host-based intrusion detection systems.
- Proven experience in incident response and a solid understanding of IT Service Management (ITSM)

processes such as change, incident, and problem management.
Mandatory Soft Skills

- Excellent communication and interpersonal skills both written and oral.
- Client relationship management
- Ability to work hands on tools and processes.
- Willing to work 24x7 project timelines

Other Requirements

Information at a Glance

Why HCLTech?

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.

Copyright © 2026 HCL Technologies Limited

×

Cookie Consent Manager

When you visit any website, it may store or retrieve information on your browser,



mostly in the form of cookies. Because we respect your right to privacy, you can choose not to allow some types of cookies. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

Required Cookies

These cookies are required to use this website and can't be turned off.

Required Cookies

Show More Details

Required Cookies Provider Description Enabled
SAP as service provider

We use the following session cookies, which are all required to enable the website to function:

- "route" is used for session stickiness
- "careerSiteCompanyId" is used to send the request to the correct data center
- "JSESSIONID" is placed on the visitor's device during the session so the server can identify the visitor
- "Load balancer cookie" (actual cookie name may vary) prevents a visitor from bouncing from one instance to another

Cookies from provider SAPasserviceprovider are required and cannot be turned off

Functional Cookies

These cookies provide a better customer experience on this site, such as by remembering your login details, optimizing video performance, or providing us with information about how our site is used. You may freely choose to accept or decline these cookies at any time. Note that certain functionalities that these third-parties make available may be impacted if you do not accept these cookies.

Consent to all Functional Cookies

Show More Details

Functional Cookies Provider Description Enabled
Vimeo

Vimeo is a video hosting, sharing, and services platform focused on the delivery of video. Opting out of Vimeo cookies will disable your ability to watch or interact with Vimeo videos.

Consent to cookies from provider Vimeo

YouTube

YouTube is a video-sharing service where users can create their own profile, upload videos, watch, like, and comment on videos. Opting out of YouTube cookies will disable your ability to watch or interact with YouTube videos.

Consent to cookies from provider YouTube

Advertising Cookies

These cookies serve ads that are relevant to your interests. You may freely choose to accept or decline these cookies at any time. Note that certain functionality that these third parties make available may be impacted if you do not accept these cookies.

Consent to all Advertising Cookies

Show More Details

Advertising Cookies Provider Description Enabled
Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.

Consent to cookies from provider GoogleAnalytics

Google Tag Manager

Google Tag Manager is a tag management system for conversion tracking, site analytics, remarketing, and more.

Consent to cookies from provider GoogleTagManager

LinkedIn

LinkedIn is an employment-oriented social networking service. We use the Apply with LinkedIn feature to allow you to apply for jobs using your LinkedIn profile. Opting out of LinkedIn cookies will disable your ability to use Apply with LinkedIn.

📌 Administrator (Support & Operations) (India)
🏢 HCLTech
📍 India