About Us:
Paytm is India's leading mobile payments and financial services distribution
company. Pioneer of the mobile QR payments revolution in India, Paytm builds
technologies that help small businesses with payments and commerce. Paytm's
mission is to serve half a billion Indians and bring them to the mainstream
economy with the help of technology.
About the team:
Pi Agents At Pi Agents, we are creating AI agents for businesses. We are
building agents that help businesses of all sizes with their day to day
challenges, across the full lifecycle: Acquiring, Servicing, Retaining,
Upselling, and Supporting customers. We operate like a startup inside Paytm,
shipping rapid with a small, senior team.
About the role:
This role is for the SMB Growth Agents. You will own product outcomes for
growth-focused agents serving small and medium Indian businesses, taking them
from capability to measurable business impact at scale.
Expectations/Requirements:
Own the SMB Growth Agents roadmap end to end, from problem discovery to GTM and
adoption. Define and own outcome metrics:
merchant activation, campaign
performance, incremental revenue, retention. Design agent experiences that
self-serve SMB merchants can trust and use daily: onboarding, goal setting,
autonomous execution, and clear reporting. Set and enforce a very high bar for
UX and UI. SMB users have low tolerance for friction; the agent experience must
be simple, vernacular-friendly, and mobile-first. Work with engineering and data
science on agent architecture tradeoffs: latency, cost per merchant, guardrails,
evals. Run structured experimentation to prove agent-driven lift over merchant
self-managed baselines. Partner with sales, ops, and support to scale from pilot
cohorts to the long tail
Superpowers/Skills that will help you succeed in this role:
4 to 6 years of core Product Management experience. Strong B2C product
experience; experience dealing with small to medium size Indian businesses is a
plus. Sets a ver
📌 Product Management (Noida)
🏢 Paytm
📍 Noida