Epicor ERP Consultant
Job Summary
We are seeking an experienced Epicor ERP Consultant to administer, support, configure, and enhance Epicor ERP/Kinetic platform. The role will partner with business stakeholders, application teams, and technical teams to ensure platform stability, optimize business processes, and support enterprise-wide ERP initiatives.

Epicor ERP Configuration & Functional Support:
Key Responsibilities
Configure and maintain Epicor ERP/Kinetic business rules, workflows, dashboards, reports, and system settings.
Translate business and operational requirements into scalable Epicor ERP solutions and configurations.
Troubleshoot Epicor application issues, perform root cause analysis, and implement sustainable resolutions.
Optimize Epicor ERP utilization by partnering with business stakeholders to improve process efficiency, user adoption, and overall system effectiveness.
Customization & Workflow Management
Develop and maintain BAQs, BPMs, and Application Studio configurations.
Support workflow automation and business process enhancements.
Implement system customizations following Epicor best practices.
Ensure configurations remain supportable and aligned with business needs.
Integration & Application Support
Key Responsibilities
Support integrations between Epicor ERP and enterprise applications, ensuring reliable and secure data exchange.
Troubleshoot API, interface, data flow, and transaction processing issues to minimize business disruption.
Support data imports, exports, and integration enhancements using XML, JSON, and API-based solutions.
Coordinate testing, validation, and deployment activities with technical teams and business stakeholders.
Platform Upgrades & Change Management
Key Responsibilities
Participate in Epicor ERP upgrades, maintenance releases, and enhancement projects.




Conduct regression testing and system validation activities.
Assess upgrade impacts on configurations, workflows, and integrations.
Document changes, outcomes, and post-upgrade recommendations.
Production Support & Business Collaboration
Key Responsibilities
Provide day-to-day support for users and business operations.
Resolve production issues impacting critical business functions.
Support UAT, deployments, and post-implementation validation.
Communicate effectively on issue status, risks, and resolution plans.
Core Competencies
Epicor ERP/Kinetic Administration
ERP Configuration & Process Optimization
SQL Reporting & Troubleshooting
Integrations & Production Support
Stakeholder Management

Educational Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field.
Preferred
ERP-related certifications.
Industry-recognized technology or cloud certifications.
Microsoft SQL Server-related certifications.

Required Skills & Experience
Must Have
Solid hands-on experience with Epicor Kinetic administration, including BAQs, BPMs, Application Studio, and security management.
Strong Microsoft SQL Server skills including query development, troubleshooting, and performance tuning.
Experience supporting and maintaining Development, Test, Training, and Production environments.
Experience with ERP integrations, APIs, XML, and JSON-based data exchange processes.
Preferred
Deep knowledge of the Epicor ICE Framework and Application Studio.
Proficiency in C#, SSRS Reporting, and Epicor customization development.
Understanding of infrastructure components supporting Epicor Kinetic, including SSL certificates, DNS configuration, and FQDN management.
Experience supporting enterprise-scale Epicor deployments within cloud or SaaS environments.

📌 Epicor ERP Consultant (Bengaluru)
🏢 SMC Squared India
📍 Bengaluru