Designation : - Customer Service Associate (CSA )Job-Location : - Bengaluru ( WHITE FIELD )Company Website : - https://www.konecta-group.com@ Konecta we move towards the future and we do it together, Start or accelerate your career in the BPO industry .Job Responsibilities : -You Will be part of the Customer Service team of a renowned Client in UK , where your main mission will be to receive chats and emails from clients to help them resolve doubts and queriesUnderstand the customer concerns and provide accurate and timely resolutions through ( Email , Voice & Chat )Deliver excellent customer experience and maintain high CSAT scores.Document all interactions clearly in CRM systems.Adhere to quality standards, process guidelines, and compliance requirements.Meet individual and team performance targets ( Productivity, Quality, CSAT ).Upsell/Cross-sell products or services where applicable.Required-Skills : -Atleast ( 0 - 5 yrs)
in the Customer Support role in the International Voice & Chat .Advanced level of English Communication Skills are required to express yourself clearly and professionally.Should be versatile with the Rotational-Shifts ( UK / US ).Working Mode :- Should be working Onsite from theOffice .Salary - Range : -For Freshers : - CTC Offered = ( 3 Lacs / Per Annum )For Experienced : - CTC Offered = ( 4.5 Lacs / Per Annum )@ WALKIN DRIVE DETAILS : -Timings : - From 11.00 AM Till 3.00 PMDate : - @ Saturday , 26th September - 2026.VENUE details : -Wework IWF Compus,Survey No.192,Main Road, B Narayanapura,Whitefield, Mahadevapura,Bengaluru,Karnataka 560048.DisClaimer : - Please note that the applications meeting the above mentioned criteria will only be considered for further process .
📌 Customer Service Associate - Walk in drive ( 11 AM till 3 PM ) - @ Saturday, 26th Sept-2026 (Vasanth Nagar)
🏢 Konecta
📍 Vasanth Nagar
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