21 Sep
|
Ravan.AI
|
India
Job Type: Full-time
Company: Ravan.AiLocation: New Delhi, IndiaWorkplace Type: On-siteJob Type: Full-timeExperience Level: AssociateExperience Required: 6 months – 2 yearsAbout Ravan.AiRavan.Ai builds real-time multilingual AI voice agents and sales automation systems that help businesses engage leads, automate conversations, and convert website traffic into qualified appointments 24/7.We are looking for a GHL & Salesforce Support Associate to join our team and work directly with our CRM, automation, and client support operations.About the RoleAs a GHL & Salesforce Support Associate, you will work hands-on with GoHighLevel (GHL) and Salesforce on a daily basis.You will support client onboarding, manage CRM workflows and automations, troubleshoot issues, maintain CRM data, and coordinate with internal teams to ensure client systems operate smoothly.This is an on-site role in Current Delhi and is suited for someone who already has practical experience working with both GHL and Salesforce.Key ResponsibilitiesWork daily inside GoHighLevel (GHL) and SalesforceHandle client onboarding and day-to-day CRM supportRespond to client queries and resolve CRM-related issuesCreate and manage pipelines, workflows, automations, forms, and customer journeysConfigure and maintain client CRM setupsTest and troubleshoot workflows, automations, forms, and CRM processesMaintain clean, accurate, and organized CRM dataIdentify and troubleshoot issues in GHL and SalesforceCoordinate with internal teams for issue resolutionSupport client retention and basic sales follow-ups when requiredDocument client setups, processes,
and troubleshooting stepsMust-Have QualificationsMinimum 6 months of professional experienceMaximum 2 years of professional experienceHands-on experience with GoHighLevel (GHL)Hands-on experience with SalesforceGood understanding of CRM workflows and automationStrong communication and client-support skillsGood problem-solving and troubleshooting abilitiesStrong attention to detailAbility to manage multiple tasks and client requirementsWillingness to work on-site in New Delhi⚠️ Mandatory RequirementsGHL + Salesforce experience is mandatory.Candidates must have hands-on experience with both GoHighLevel and Salesforce.Candidates with experience in only one platform will not be considered.Candidates with less than 6 months or more than 2 years of professional experience will also not be considered.Good to HaveExperience with sales or marketing automationUnderstanding of CRM integrationsExperience with lead management and appointment workflowsBasic understanding of APIs and webhooksExperience working with AI, SaaS, or startup environmentsWhat We OfferHands-on exposure to AI, CRM, and sales automationOpportunity to work with real client accounts and systemsExposure to GHL, Salesforce, AI voice agents, and automationFast-paced startup environmentLearning and career-growth opportunitiesIdeal CandidateWe are looking for an Associate-level professional with 6 months–2 years of experience who:Is already comfortable working with GHL and SalesforceEnjoys working with CRM systems and automationCan independently troubleshoot basic CRM issuesHas strong attention to detailCommunicates effectively with clients and internal teamsIs comfortable working in office in New DelhiIs eager to grow in AI, CRM, and sales automationIf you have hands-on experience with both GHL and Salesforce and are ready to grow with Ravan.Ai, we’d love to hear from you.
📌 Ghl And Salesforce Support Associate (Immediate Joiner Required) (India)
🏢 Ravan.AI
📍 India