Job Description

We're Hiring: Assistant Manager – Customer Support Operations Location: Egmore, Chennai Experience: 5+ Years Job Type: Full-Time We're looking for an experienced and customer-focused Assistant Manager – Customer Support Operations to lead day-to-day support operations, manage customer escalations, mentor teams, and drive service excellence. Key Skills: Customer Support Operations Team Management & Coaching Customer Escalation Handling SLA Management CRM & MS Excel Process Improvement Stakeholder Management Operational Reporting What We're Looking For: 5+ years in Customer Support/Service Operations Minimum 2 years in Team Lead, Senior Executive, or Assistant Manager role Robust communication, leadership, and analytical skills Experience managing customer service metrics and operational excellence If you're passionate about delivering exceptional customer experiences and leading high-performing teams, we'd love to hear from you! How to Apply: Send your updated resume to [email protected] #Hiring #AssistantManager #CustomerSupport #CustomerService #Operations #ChennaiJobs #TeamManagement #CustomerExperience #JobOpening

📌 Customer Support Operations Manager (Chennai)
🏢 LogFix SCM Solutions
📍 Chennai