General Manager, Sales & Client Relations

Company: EcoLiving

Position: General Manager, Sales & Client Relations

Experience: 10–15 Years

Location: Gurgaon / Delhi NCR

Employment Type: Full-time

Salary: ₹7–10 LPA + Performance Incentives

About EcoLiving

EcoLiving is building Green Living Spaces by transforming balconies, terraces, rooftops, gardens, societies and outdoor environments into beautiful, functional and sustainable spaces.

We work with residential customers, societies, developers, institutions and large organisations to deliver landscape and green-space transformation projects.

We are looking for an experienced General Manager, Sales & Client Relations to lead the complete sales and client management function for mid-sized to large-scale projects.

This is a senior, highly client-facing role requiring excellent communication, negotiation, relationship management and commercial skills.

Role Overview

The General Manager will own the complete sales journey from:

Lead Generation → Client Meeting → Requirement Understanding → Site Visit → Solution Development → Proposal → Commercial Negotiation → Closure → Handover → Relationship Management

You will work with mid-sized to large companies, real estate developers, corporate clients, societies, institutions and high-value customers.

The ideal candidate should be confident sitting across the table from senior decision-makers, understanding their requirements, presenting solutions, negotiating commercials and converting opportunities into large projects.

Key Responsibilities1. End-to-End Sales Management

- Own the complete sales pipeline from lead generation to project closure.
- Develop and maintain a strong pipeline of mid-sized and large projects.
- Identify new business opportunities across corporate, real estate, developer, society and institutional segments.
- Conduct client meetings and presentations.
- Understand client requirements, budgets and project timelines.
- Coordinate with Design and Operations teams to develop suitable solutions.
- Prepare and present proposals, BOQs and commercial quotations.
- Drive negotiations and close projects.

2. Large Client & Corporate Relationship Management

Build strong relationships with senior decision-makers including:

- Founders
- Promoters
- Directors
- CXOs
- Facility Heads
- Procurement Heads
- Project Heads
- Society Management
- Real Estate Developers
- Corporate Administration Teams

The candidate should be comfortable managing high-value conversations and long sales cycles.

3. Client Meetings & Consultative Selling

- Understand the client's business and project requirements.
- Identify the actual problem behind the requirement.




- Recommend appropriate landscape and green-space solutions.
- Present concepts, designs, proposals and commercial structures.
- Explain project scope, timelines, materials and deliverables.
- Build trust and establish EcoLiving as a long-term partner rather than just a vendor.

4. Negotiation & Commercial Closure
- Lead commercial negotiations with clients.
- Handle pricing, scope, timelines and contractual discussions.
- Negotiate while protecting company margins.
- Understand client procurement processes.
- Manage objections effectively.
- Close high-value contracts.
- Ensure commercial terms are clearly documented before project handover.

5. Project Handover

Once a project is closed:

- Conduct a structured handover to Design and Operations.
- Ensure client requirements and commitments are clearly documented.
- Communicate scope, budget, timelines and special requirements.
- Remain involved during critical stages of execution.
- Maintain client confidence until project completion.

6. Key Account Management

Develop long-term relationships with major clients and create repeat business.

- Identify opportunities for additional projects.
- Build annual / long-term client relationships.
- Generate referrals.
- Maintain regular client communication.
- Identify upcoming projects within existing accounts.
- Develop strategic accounts into recurring revenue relationships.

7. Business Development
- Build relationships with large companies and developers.
- Identify upcoming landscaping, outdoor development and green-space projects.
- Attend industry meetings, networking events and client presentations.
- Develop strategic partnerships.
- Generate opportunities through referrals and existing networks.
- Maintain a strong understanding of the competitive landscape.

Target Client Segments

The role will focus primarily on:

- Real Estate Developers
- Large Residential Societies
- Corporate Offices
- Commercial Buildings
- Hospitality
- Schools & Institutions
- Hospitals
- Industrial / Corporate Campuses
- Premium Residential Projects
- Large Outdoor / Landscape Projects

Ideal Candidate

We are looking for a mature, polished and highly professional sales leader who can represent EcoLiving in front of large organisations.

The ideal candidate should have:





- 10–15 years of relevant sales / business development experience
- Strong B2B and institutional sales experience.
- Experience handling mid-sized and large clients.
- Strong client-facing experience.
- Excellent negotiation skills.
- Strong commercial understanding.
- Excellent verbal and written communication.
- Strong presentation and relationship-building skills.
- Experience managing long sales cycles.
- Ability to work with senior decision-makers.
- Robust follow-up and pipeline management.
- Ability to independently drive business from opportunity to closure.

Preferred Background

Experience in any of the following sectors will be preferred:

- Landscaping
- Architecture
- Interior Design
- Real Estate
- Construction
- Building Materials
- Facility Management
- Outdoor / Home Improvement
- Furniture
- Hospitality
- B2B Services
- Corporate Sales

Candidates with an existing network among developers, corporates, facility management companies or large institutions will be strongly preferred.

Key Skills

Sales Leadership

End-to-end sales ownership, pipeline management, business development and closing.

Client Management

Senior stakeholder management, relationship building and account management.

Negotiation

Commercial negotiation, pricing, scope management and objection handling.

Communication

Excellent verbal communication, presentation and skilled correspondence.

Commercial Understanding

Ability to understand project economics, pricing, margins and commercial terms.

Leadership

Ability to coordinate Sales, Design, Operations, Procurement and Finance teams to deliver client commitments.

Success Metrics

The role will be evaluated on:

- Revenue generated
- Value of projects closed
- Sales pipeline
- Conversion rate
- Average project value
- New client acquisition
- Repeat business
- Key account growth
- Gross margin protection
- Client satisfaction
- Collection and payment coordination

What We Are Looking For

This is not a pure lead-generation role.

We need someone who can open the door, sit with the client, understand the requirement, build the solution, negotiate the commercials and close the deal.

You should be able to independently manage a client conversation from:

"We have a requirement"

to

"Let's sign the contract and start the project."

Compensation

₹7–10 LPA + Performance Incentives

Final compensation will depend on relevant experience, client network, sales track record and capability.

Location

Gurgaon / Delhi NCR

Candidate Preference

Female candidates are preferred, while the role remains open to all candidates who meet the required experience and capability.

Joining

Immediate / Early joiners preferred.

📌 General Manager, Sales & Client Relations (Gurugram)
🏢 EcoLiving - Green Living Spaces
📍 Gurugram