Role :RCU Process Manager

Grade : M4/M5

Location: Pune, MH

Job Description
Process Support Visits to Branches for Process Adherence
Surprise Vigilance Visits to Branches and doing a random check of critical items of branch banking processes
Conducting SPARC - Sales Audits of Sales Teams
Pre and Post Account opening sampling of data for RCU
Manage Team & Agencies to drive field level Initiatives, activities & Investigations
Follow ups on the Unusual Events to ensure timely closure
Support for counterfeit note reporting to authorities
Ensure Fraud benchmarks are achieved with a view to minimize fraud numbers and plug in controls for product/ process lapses identified through proactive & hind-sighting measures.
Understanding emerging fraud patterns from a strategic perspective and thereby guide the teams to develop effective controls, systems & processes.
Liaison with legal & other govt. enforcement agencies

The measurable will be -
Branch Audit Ratings
Effectiveness of control in the branches in terms of tracking control items
Critical findings in the vigilance visits
Number of Unusual Events coming out of the branches and their closures

Number of STRs coming out of th

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