About the Role: We are hiring a PMO Coordinator to support the delivery operations of a US/Canada-based technology Project Management Office serving enterprise and professional services clients. You'll own resource scheduling for a portfolio of projects, help keep timekeeping data clean and compliant, and support Project Managers with plan maintenance and reporting — all inside Service Now PPM.

Key Responsibilities: Own day-to-day resource scheduling: build/maintain schedules, process reassignments and capacity changes, monitor over-allocation and conflicts, and improve the scheduling process Monitor timesheet/time-entry compliance — review entries for accuracy against project/client/task, follow up with engineers on corrections, and prepare compliance reporting Support Project Managers with WBS/task updates, RIDAC logs (risks, issues, decisions, actions, changes), and change/reforecast documentation Assemble recurring weekly/monthly project reports — budget vs. actuals, hours consumed, milestone status Prepare draft meeting decks, agendas,



and notes; track action items to closure Use approved AI tools to speed up reporting, notes, and drafting, with human review before anything is issued Required Skills: Hands-on experience with Service Now PPM (strongly preferred) or MS Project / Smartsheet / Jira Strong Excel skills (lookups, pivot tables, reconciliation)Working knowledge of WBS, dependencies, critical path, and change control Excellent written communication and attention to detail Comfortable working independently and holding stakeholders to deadlines, in a remote, distributed team Good to Have: Background supporting IT or skilled services delivery teams (infrastructure, migration, security/compliance projects)Experience with timesheet/billing reconciliation ITIL or Service Now foundational certification Prior use of AI tools for reporting or documentation Education: Bachelor's degree in Business, Project Management, MIS, Computer Science, or related field (or equivalent practical experience)

📌 Pmo Delivery Operations Coordinator (Hyderabad)
🏢 Opensity Solutions
📍 Hyderabad