20 Sep
|
Spare Care Solutions
|
Gurugram
20 Sep
Spare Care Solutions
Gurugram
Lead Generation & Business Support
· Support lead generation activities for new audit opportunities.
· Coordinate with OEMs, dealers, and SIMS department for business development.
· Maintain regular follow-ups with potential clients.
Audit Management & Coordination
· Handle audit leads received directly, from OEMs, or SIMS department.
· Coordinate end-to-end audit processes with dealers and internal teams.
· Collect required data and documents from clients.
· Share audit proposals and explain scope/services clearly to dealers.
· Coordinate proposal approvals and confirmations.
· Provide necessary data and support to dealers before audit execution.
· Create and manage WhatsApp groups for smooth communication.
· Ensure clear communication between dealer teams and auditors.
· Explain key support requirements and audit processes to dealers.
· Resolve issues related to manpower, coordination, scheduling, or operations.
· Ensure audit reports are submitted within timelines.
· Conduct final discussion meetings with dealer teams via Google Meet.
Relationship Management
· Maintain skilled relationships with dealers, OEMs, and clients.
· Ensure smooth onboarding and servicing experience for all audit clients.
· Handle client queries and provide timely resolutions.
· Ensure high client satisfaction throughout the audit lifecycle.
Payment & Outstanding Management
· Collect advance payments before audit execution.
· Send invoices to dealers after completion of audits.
· Follow up for final payments and outstanding clearance.
· Coordinate with accounts team for payment tracking.
Reporting & Tracker Management
· Update and maintain SIMS tracker regularly.
· Maintain proper audit records, client status, and payment updates.
· Ensure proper documentation and reporting of ongoing audits.
Required Skills
· Robust communication and client handling skills
· Good coordination and multitasking abilities
· Basic understanding of audit operations/process management
· Excellent follow-up and negotiation skills
· Strong logical reasoning and problem-solving skills required.
· Knowledge of MS Excel, Google Sheets, WhatsApp, and Google Meet
· Ability to manage deadlines and multiple audits simultaneously
Job Types: Full time, Permanent
Pay: ₹35,000.00 - ₹70,000.00 per month
Benefits
Cell phone reimbursement
Leave encashment
Provident Fund
Work Location: In person
📌 Bdmb Sales Gurugram
🏢 Spare Care Solutions
📍 Gurugram