Company: Ravan.ai
Location: New Delhi, India
Workplace Type: In office
Job Type: Full-time
Experience Level: Associate
Experience Required: 6 months – 2 years

About Ravan.ai
Ravan.ai builds real-time multilingual AI voice agents and sales automation systems that help businesses engage leads, automate conversations, and convert website traffic into qualified appointments 24/7.
We are looking for a GHL & Salesforce Support Associate to join our team and work directly with our CRM, automation, and client support operations.
About the Role
As a GHL & Salesforce Support Associate , you will work hands-on with GoHighLevel (GHL) and Salesforce on a daily basis.
You will support client onboarding, manage CRM workflows and automations, troubleshoot issues, maintain CRM data, and coordinate with internal teams to ensure client systems operate smoothly.
This is an on-site role in New Delhi and is suited for someone who already has practical experience working with both GHL and Salesforce.

Key Responsibilities
Work daily inside GoHighLevel (GHL) and Salesforce
Handle client onboarding and day-to-day CRM support
Respond to client queries and resolve CRM-related issues
Create and manage pipelines, workflows, automations, forms, and customer journeys
Configure and maintain client CRM setups
Test and troubleshoot workflows, automations, forms, and CRM processes
Maintain clean, accurate, and organized CRM data
Identify and troubleshoot issues in GHL and Salesforce
Coordinate with internal teams for issue resolution
Support client retention and basic sales follow-ups when required
Document client setups, processes, and troubleshooting steps

Must-Have Qualifications
Minimum 6 months of professional experience
Maximum 2 years of professional experience




Hands-on experience with GoHighLevel (GHL)
Hands-on experience with Salesforce
Good understanding of CRM workflows and automation
Strong communication and client-support skills
Good problem-solving and troubleshooting abilities
Strong attention to detail
Ability to manage multiple tasks and client requirements
Willingness to work on-site in New Delhi

⚠️ Mandatory Requirements
GHL + Salesforce experience is mandatory.
Candidates must have hands-on experience with both GoHighLevel and Salesforce .
Candidates with experience in only one platform will not be considered .
Candidates with less than 6 months or more than 2 years of professional experience will also not be considered .

Good to Have
Experience with sales or marketing automation
Understanding of CRM integrations
Experience with lead management and appointment workflows
Basic understanding of APIs and webhooks
Experience working with AI, SaaS, or startup environments

What We Offer
Hands-on exposure to AI, CRM, and sales automation
Prospect to work with real client accounts and systems
Exposure to GHL, Salesforce, AI voice agents, and automation
Fast-paced startup environment
Learning and career-growth opportunities

Ideal Candidate
We are looking for an Associate-level professional with 6 months–2 years of experience who:
Is already comfortable working with GHL and Salesforce
Enjoys working with CRM systems and automation
Can independently troubleshoot basic CRM issues
Has strong attention to detail
Communicates effectively with clients and internal teams
Is comfortable working on-site in New Delhi
Is eager to grow in AI, CRM, and sales automation
If you have hands-on experience with both GHL and Salesforce and are ready to grow with Ravan.ai, we’d love to hear from you.

📌 GHL And Salesforce Support Associate (Immediate Joiner Required) (New Delhi)
🏢 Ravan.AI
📍 New Delhi