20 Sep
|
Mahatta Multimedia
|
Hauz Khas
20 Sep
Mahatta Multimedia
Hauz Khas
Assistant Manager – Product Adoption & Growth
Company: StudioIP | Mahatta Multimedia Pvt. Ltd.
Location: Delhi / NCR
Experience: 3–5 Years
Compensation: ₹35,000–45,000 per month, depending on experience and capability
About the Role
We are looking for a customer-facing Product Adoption & Growth qualified to help corporate and agency customers understand, adopt, and actively use StudioIP, our technology platform for managing creative-service requirements.
This is not a conventional sales or digital marketing role. The focus is on customer onboarding, product demonstrations, activation, engagement, and repeat usage.
Key Responsibilities
Conduct product demonstrations based on customer requirements.
Onboard customers and guide them through registration and initial setup.
Help customers start their first project and successfully use the platform.
Follow up with customers who are inactive or drop off during the journey.
Drive product engagement and repeat usage.
Track customer adoption, activation, and conversion metrics.
Work closely with Relationship Managers and the StudioIP Product team.
Collect customer feedback and identify product adoption challenges.
What We’re Looking For
3–5 years of experience in B2B SaaS Customer Success, Customer Onboarding, Product Adoption, Implementation, Product Specialist, or Customer Engagement roles.
Comfortable communicating with corporate customers and demonstrating digital products.
Robust follow-up and customer relationship skills.
Understanding of customer journeys, funnels, and basic conversion metrics.
Curious about technology and interested in AI-enabled workflows.
Good communication and organizational skills.
Candidates from pure sales, business development, digital marketing, SEO/PPC, or social media backgrounds are not the primary fit for this role. Key Objective The ideal candidate should be able to take a customer from product introduction → demo → onboarding → first project → successful usage → repeat adoption.
Pay: ₹35,000.00 - ₹45,000.00 per month
Perks
Health insurance
Provident Fund
Work Location: In person
📌 Assistant Manager – Product Adoption & Growth Hauz Khas
🏢 Mahatta Multimedia
📍 Hauz Khas