About the Role

We are looking for a customer-focused and enthusiastic Customer Care Executive to join our team in Vaishali Nagar, Jaipur. The ideal candidate should have valuable communication skills, a positive attitude, and the ability to handle customer queries professionally.

Key Responsibilities
Handle customer queries through calls, messages, and other communication channels.
Understand customer concerns and provide appropriate solutions.
Maintain a professional and friendly relationship with customers.
Follow up with customers to ensure timely resolution of their concerns.
Maintain accurate records of customer interactions and feedback.
Coordinate with internal teams whenever required to resolve customer issues.
Meet assigned customer service and performance targets.
Ensure a positive customer experience at every interaction.

Requirements
Good verbal and written communication skills.




Customer-oriented approach with a polite and professional attitude.
Basic computer knowledge.
Ability to handle multiple customer queries efficiently.
Freshers can apply; prior customer service experience will be an advantage.
Candidates should be comfortable working onsite in Vaishali Nagar, Jaipur.

What We Offer
Salary: ₹20,000 CTC per month
Full time onsite opportunity.
Professional and supportive work setting.
Opportunity to learn and grow within the organization.

Location: Vaishali Nagar, Jaipur Job Type: Full-Time | Onsite

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits
Commuter assistance
Internet reimbursement
Provident Fund

Work Location: In person

📌 Customer Care Executive Vaishali Nagar (India)
🏢 Femora
📍 India