We're looking for a friendly, confident Customer Support Executive to become an expert on our EdTech platform, GoEdukify.
This is not a target-based sales role.
Key Responsibilities
1. Help Edukify clients use the platform smoothly.
1. Reply to queries on call, chat and email.
1. Guide setup of logo, courses, sign-up and payments.
1. Solve easy issues; escalate technical ones to the tech team.
1. Comfortable using apps/software (product training given).
1. Explicit, polite communication and patience.