Customer Support Executive

Location: [Mohali/Chandigarh]

Job Type: Full-time

Experience: Freshers & Experienced Candidates

Shift: [Day/Night/Rotational]

Salary: ₹25000 – ₹35000 per month + Incentives

About the Role

We are looking for energetic, customer-focused, and communication-savvy individuals to join our team as Customer Support Executives.

As a Customer Support Executive, you will be the first point of contact for our customers, helping them with their queries, resolving issues, and ensuring a smooth and positive customer experience.

If you enjoy communicating with people, solving problems, and working in a fast-paced environment, this prospect is for you!

Key Responsibilities
Handle customer queries through calls, chat, or email in a skilled manner.
Understand customer concerns and provide accurate and timely solutions.
Maintain a high level of customer satisfaction.
Follow company processes, policies, and quality standards.
Record customer interactions and update information accurately in the system.
Escalate complex issues to the appropriate team when required.
Meet individual and team performance targets.
Maintain professionalism and a positive attitude while interacting with customers.

Requirements




Excellent verbal and written communication skills.
Basic computer knowledge and familiarity with MS Office.
Good listening and problem-solving abilities.
Customer-oriented attitude with a willingness to help.
Ability to work independently as well as part of a team.
Freshers are welcome to apply.
Candidates with BPO, customer service, telecalling, or call center experience will be an added advantage.

What We Offer
Market-competitive salary + attractive incentives
Career growth and promotion opportunities
Training and support for freshers
Performance-based rewards and recognition
Friendly and supportive work environment
Opportunity to develop communication and qualified skills

Why Join Us? Join a growing team where your communication skills, customer-handling abilities, and performance are valued. Whether you're starting your career or looking for your next opportunity in the BPO industry, you'll have opportunities to learn, grow, and build a rewarding career.

Apply Now and take the next step in your career!

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits
Flexible schedule
Provident Fund

Work Location: In person

📌 Customer Support Executive Sahibzada Ajit Singh Nagar (India)
🏢 SKILLLABS RESOURCE SERVICES PRIVATE
📍 India