Company: MagickHome

Location: Bengaluru / HSR Layout 6

Experience: 1–2 years

Department: E-commerce

About MagickHome

MagickHome is building a up-to-date furniture e-commerce business, offering products across sofas, beds, dining, and other home categories. We are looking for someone who can help turn customer interest into actual sales.

The Role
You will own the follow-up and conversion of leads generated through our e-commerce business. This includes abandoned carts, product enquiries, prospective customers, and B2B enquiries.
You will speak to customers, understand their requirements, answer questions, address concerns, and follow through until the opportunity is converted or closed.
This is not just a calling role. It is a customer conversion role with a direct impact on e-commerce revenue

What You Will Do
Call and follow up with abandoned cart, checkout, website, campaign, and B2B leads.
Understand customer needs and help them choose the right product.
Handle questions around pricing,



product features, delivery, and purchase decisions.
Convert qualified leads through calls, WhatsApp, and other relevant channels.
Maintain lead updates and follow-up records in the CRM.
Coordinate with internal teams to resolve customer queries.
Work towards lead conversion and revenue targets.

What We Are Looking For
1–2 years of experience in tele calling, inside sales, tele sales, or customer conversion.
Robust communication skills in English and Hindi. Tamil or Kannada is a plus.
Comfortable speaking with customers and handling sales conversations.
Valuable listening, follow-up, and objection-handling skills.
Organized, persistent, and driven by results.
Comfortable using CRM tools, WhatsApp, and spreadsheets.

Experience in e-commerce, D2C, furniture, or high-consideration products will be an advantage.

📌 E Commerce Sales & Conversion Executive Bengaluru
🏢 MagickHome India
📍 Bengaluru