We are looking for a courteous and customer-focused Patient Service cum Front desk supervisor to manage patient interactions, appointments, and front desk operations. The ideal candidate will ensure a seamless patient experience while coordinating with doctors and supporting the clinic's daily operations.

Key Responsibilities
Welcome patients and manage front desk operations.
Schedule appointments and maintain the doctor's consultation calendar.
Register patients and maintain accurate medical records.
Handle patient inquiries, calls, WhatsApp messages, and follow-ups.
Explain treatment plans, packages, and payment procedures to patients.
Coordinate with doctors and clinic staff for smooth patient flow.
Generate bills, collect payments, and maintain daily transaction records.
Maintain patient confidentiality and ensure excellent customer service.
Follow up with patients for reviews,



therapy sessions, and feedback.

Requirements
Graduate in any discipline.
1–3 years of experience in front office, patient care, customer service, or healthcare.
Excellent communication and interpersonal skills.
Basic knowledge of MS Office and billing software.
Well-groomed, empathetic, and customer-oriented approach.

Preferred Candidate Profile
Experience in a clinic, hospital, wellness center, or homeopathic practice.
Ability to handle multiple patients and maintain a professional demeanor.
Solid organizational and coordination skills.

Pay: ₹13,000.00 - ₹15,000.00 per month

Advantages
Versatile schedule

Work Location: In person

📌 Front Desk Receptionist Rohtak
🏢 UrbanSkinz
📍 Rohtak