Guest/Client Interaction: Greeting visitors, answering phones, directing inquiries, providing information, and creating a positive atmosphere.
Check-in/Check-out: Efficiently processing guest arrivals and departures, assigning rooms, handling payments, and issuing keys.
Reservations: Managing bookings, modifications, and cancellations, ensuring accurate record-keeping.
Communication: Screening calls, taking messages, responding to emails, and relaying information between guests and staff.
Administrative Support: Organizing files, managing mail, ordering supplies, data entry, and maintaining office security.
Problem Solving: Addressing guest complaints, resolving issues, and fulfilling special requests promptly.
Coordination: Liaising with housekeeping, maintenance, and other departments to meet guest needs.
Financial Handling: Processing payments, managing cash floats, and balancing cash drawers.

Job Types: Full time, Permanent

Advantages
Food provided
Provident Fund

Work Location: In person

📌 Front Office Assistant Hotel Front Office Experience Is Mandatory Kochi (India)
🏢 Travancore court
📍 India