Key Responsibilities
Guest Check-In and Check-Out: Welcome guests, verify identity and payment methods, issue room keys, and settle guest accounts.
Reservations Management: Handle phone, walk-in, and online room bookings and update guest folios accurately.
Guest Relations and Support: Answer queries about hotel facilities, local attractions, and services while resolving any guest complaints promptly.
Interdepartmental Coordination: Communicate with the housekeeping team regarding room cleaning statuses and maintenance for repairs.
Billing and Cash Handling: Process cash or credit card transactions, balance cash drawers, and prepare accurate final bills.

Required Skills
Communication: Transparent and friendly verbal communication skills.
Requriments : Boy & Girl Both Can Apply , Only Hotel Industry Experience candidates required.
Technical Proficiency: Experience with hotel property management software (PMS).
Problem-Solving: Ability to handle high-pressure situations and resolve guest issues calmly.
Organization: Solid multi-tasking and time-management abilities.

Pay: ₹10,000.00 - ₹12,000.00 per month

Perks
Food provided

Work Location: In person

📌 Front Office Associate Bhilai
🏢 Hotel Vivanz Palace
📍 Bhilai