Key Responsibilities
Guest Services: Welcome guests warmly, handle effective check-ins and check-outs, issue room keys, and manage secure payment processes.
Reservations Management: Manage online and phone bookings, confirm rates, and update room inventory records accurately.
Communication & Inquiries: Answer phone calls, direct inquiries regarding hotel amenities, local attractions, and dining, and resolve guest complaints promptly.
Department Coordination: Liaise closely with housekeeping to verify clean and ready rooms and coordinate with maintenance or security teams as needed.
Administrative Tasks: Maintain shift logs, compile daily financial or occupancy reports, and balance cash drawers or receipts.

Required Skills & Qualifications
Education:



High school diploma or a bachelor’s degree in hospitality/hotel management.
Experience: 1 to 2 years of prior experience in a Guest-facing or front desk role.

Hotel Experience

Required. Both Candidate's will be Apply.
Soft Skills: Excellent verbal communication, active problem-solving, a friendly customer-centric attitude, and skilled grooming.
Technical Skills: Proficiency in hotel property management software (PMS) and general computer literacy.

Pay: ₹12,000.00 - ₹15,000.00 per month

Perks
Food provided

Work Location: In person

📌 Front Office Executive Bhilai
🏢 Hotel Vivanz Palace
📍 Bhilai