Front Office Executive

Location: Sivakasi

Industry: Hotel / Hospitality

Experience: 1–3 Years

Job Type: Full time

Salary: Best in Industry

Job Summary

We are looking for a customer-friendly and experienced Front Office Executive to handle hotel front desk operations, guest services, reservations, and OTA bookings.

Key Responsibilities
Handle check-in and check-out of hotel guests.
Manage front desk operations and guest enquiries.
Handle OTA bookings, reservations, modifications, and cancellations.
Manage bookings through platforms such as MakeMyTrip, Goibibo, Booking.com, Agoda, etc.
Coordinate with housekeeping and other hotel departments.
Handle guest complaints and provide appropriate assistance.
Maintain guest records, billing, and daily front office reports.
Monitor room availability and reservation status.




Ensure a smooth and positive guest experience.
Handle telephone calls, enquiries, and walk-in customers.
Maintain skilled communication with guests.

Requirements
1–3 years of experience in Front Office / Reception in a hotel.
OTA handling experience is mandatory/preferred.
Experience with MakeMyTrip, Goibibo, Booking.com, Agoda or similar OTA platforms.
Good communication and customer-handling skills.
Basic computer knowledge and hotel booking/PMS software experience.
Qualified appearance and positive attitude.
Candidates from Hotel / Resort / Hospitality backgrounds preferred.

Pay: ₹25,000.00 - ₹45,000.00 per month

Work Location: In person

📌 Front Office Executive Sivakasi (India)
🏢 Pearl Shipping
📍 India