We are looking for an ELC (Employee Lifecycle Support) – L1 qualified for our Lower Parel, Mumbai location. The candidate will be responsible for supporting employee onboarding, offboarding, user access management, IT asset allocation/recovery, and coordination with HR and IT teams throughout the employee lifecycle.

Experience: 2+ Years

Qualification: Diploma / Graduate in IT, Computer Engineering, Computer Applications, or equivalent

Job Responsibilities
Manage IT support activities throughout the employee lifecycle.
Support employee onboarding and offboarding processes.
Create, modify, and deactivate user accounts and email IDs.
Manage Active Directory / Microsoft Entra ID and Microsoft 365 accounts.
Manage user access, permissions, roles, and department/employee transfers.
Handle password resets, account unlocks, and MFA enrollment/support.
Support Microsoft Intune device enrollment and management.




Coordinate laptop/desktop allocation, handover, takeover, and recovery.
Maintain IT asset records and ensure proper asset verification during employee exit.
Coordinate with HR for onboarding, transfers, exit clearance, and employee-related IT requirements.
Ensure timely access revocation and compliance with company policies.
Maintain employee IT data, documentation, and lifecycle records.
Handle ITSM tickets, service requests, and SLA management.
Perform periodic user access reviews and provide audit/compliance support.

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks
Cell phone reimbursement
Commuter assistance
Adaptable schedule
Health insurance
Provident Fund

Work Location: In person

📌 Employee Lifecycle Support Parel
🏢 Jenx Digitech
📍 Parel