21 Sep
|
AMCI EDTECH
|
Bengaluru
21 Sep
AMCI EDTECH
Bengaluru
Company Description AMCI Edtech Pvt. Ltd. is a growing online platform dedicated to advancing the medical field through cutting-edge technology. With a focus on knowledge enhancement, AMCI leverages cutting-edge digital advancements, including stereoscopic 3D technologies, to set new benchmarks in the healthcare and medical industries. Known for driving a digital revolution, AMCI empowers professionals by delivering modern tools and methods to help them excel in their fields. Role Description 1. Product Demonstration & Presentation
● Conduct clear, engaging, and professional product demonstrations for clients through online and offline channels.
● Explain product features, benefits, and use cases in English and Kannada.
● Handle client queries confidently and provide accurate product information
. ● Present products effectively to prospective customers and stakeholders. 2. Client Coordination & Communication
● Build and maintain positive relationships with new and existing customers.
● Follow up with clients regarding demos, feedback, onboarding, and support.
● Coordinate with internal teams to ensure timely resolution of client issues.
● Assist in pitching products to potential clients to drive sales and conversions. 3. Convincing & Customer Handling
● Demonstrate strong persuasion and interpersonal skills to convert leads into active customers.
● Understand customer requirements and suggest suitable products or solutions.
● Address customer objections professionally and provide appropriate information.
● Help clients make informed decisions regarding AMCI products and services. 4. Technical Skills & Application Testing
● Perform basic manual testing of applications, including UI/UX checks and functionality testing.
● Identify and report bugs or usability issues to the technical team.
● Coordinate with the technical team regarding identified issues and their resolution.
● Ensure product demonstrations are technically accurate and aligned with the latest application versions.
● Provide user-level technical guidance to clients during onboarding. 5. Reporting & Documentation
● Maintain demo schedules, client updates, and follow-up reports.
● Prepare customer feedback reports and share relevant insights with management.
● Document testing findings, client issues, and product improvement suggestions.
● Maintain accurate records of customer interactions and product demonstrations. Required Skills & Qualifications
● Experience: *0–2* years in product demonstrations, sales coordination, customer support, training, or a related field.
● Freshers are welcome to apply.
● Excellent verbal and written communication skills in English and Kannada (mandatory).
● Strong presentation, persuasion, and public-speaking abilities.
● Basic understanding of software and mobile application functionality.
● Basic hands-on experience or understanding of manual testing.
● Ability to manage multiple client interactions simultaneously.
● Proactive, confident, and customer-service-oriented attitude.
● Any degree; technical background is preferred but not mandatory.
● Willingness to learn new technologies and medical/EdTech products. Preferred Qualifications
● Experience in product demonstrations, sales coordination, customer support, or training.
● Exposure to EdTech, SaaS, healthcare technology, or IT products.
● Basic understanding of CRM tools, application testing, or customer onboarding.
● Strong interest in technology-driven medical education.
📌 Product Coordinator (Bengaluru)
🏢 AMCI EDTECH
📍 Bengaluru