Role & responsibilities
Manage AMC renewal database, renewal calendar, quotations, and customer follow-ups to improve renewal conversion and contract continuity.
Provide backend support to the Service Sales team by coordinating enquiries, quotations, order booking, and customer documentation.
Maintain and update Sales CRM with accurate customer, prospect, quotation, and order information.
Track sales prospects, pending actions, and ageing cases; support periodic sales reviews through CRM reports and follow-up trackers.
Maintain records of enquiries, quotations, orders, customer communications, and service sales activities.
Coordinate ISO documentation, audits, document control, and compliance-related activities within the
Ensure all functional procedures, records, formats, and evidence are updated and available in approved repositories.
Prepare MIS reports, dashboards, and management reviews covering AMC renewals, sales pipeline, enquiries, quotations, orders, and key action items.
Support data accuracy, reporting discipline, and process compliance across the Service Business function.

📌 Executive Service Sales Gurugram
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📍 Gurugram