Job Title: Executive – Ocean Imports & Exports

Location: Gurgaon

Role Overview

We are looking for a Executive – Ocean Imports to support pricing, import documentation, shipment coordination and customer service. The role will involve working with customers, shipping lines, overseas agents, CHA/customs teams and internal departments to ensure smooth shipment execution.

Key Responsibilities
Handle Ocean Import pricing and obtain competitive rates from shipping lines, overseas agents and vendors.
Prepare and verify import documentation, including Bills of Lading, arrival notices, invoices and shipment-related documents.
Coordinate with shipping lines, CHA/customs agents, transporters and overseas agents for smooth shipment clearance and delivery.
Monitor shipment status, TAT and operational milestones, and provide timely updates to customers and internal teams.
Prepare and respond to RFQs and pricing enquiries within the required timelines.
Follow customer-specific SOPs, documentation requirements and service standards.
Maintain accurate shipment records, MIS and operational reports.
Support the Sales team with pricing,



shipment information and customer requirements.
Assist in resolving customer queries and complaints through timely follow-up.
Coordinate with relevant stakeholders to ensure cost control and operational efficiency.
Maintain professional relationships with customers, shipping lines, agents and service providers.

Key Skills
Positive knowledge of Ocean Import processes and documentation.
Understanding of FCL/LCL, shipping line rates and import procedures.
Positive Excel and MS Office skills.
Robust coordination, follow-up and communication skills.
Attention to detail and ability to manage multiple shipments.
Knowledge of CHA/customs procedures will be an advantage.

Preferred Profile
3–5 years of experience in Ocean Imports / Freight Forwarding.
Hands-on experience in pricing and import documentation preferred.
Candidates should be organized, proactive and customer-focused.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

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