Key Responsibilities
Monitor repair quality at different stages.
Inspect vehicles after repair and service.
Ensure jobs are completed as per repair standards.
Identify defects and coordinate rectification.
Conduct final quality checks before delivery.
Monitor First Time Right (FTR) and rework.
Coordinate with Technicians and Service Advisors.
Ensure proper use of tools and repair procedures.
Support diagnosis of technical and quality issues.
Maintain quality checklists and records.
Monitor compliance with workshop SOPs and safety standards.
Support continuous improvement in workshop quality.