Role Summary

Responsible for managing and supporting CDN, WAAP, DDoS, and web performance solutions, ensuring high availability, security, and optimal application performance.

Qualification and Relevant Experience

B.E./B.Tech. /MCA with at least 2 years of experience.

Key Responsibilities
Manage and troubleshoot CDN, WAAP, DNS, and DDoS protection services.
Configure caching, security policies, SSL/TLS certificates, and traffic-routing rules.
Monitor platform performance and resolve L2/L3 incidents within SLA timelines.
Perform change management, RCA, and service optimization activities.
Work closely with application, network, and security teams during deployments and incidents.
Maintain operational documentation, SOPs, and automation scripts.

Required Skills
Hands-on experience with Akamai and/or Cloudflare platforms.




Strong knowledge of CDN, DDOS,DNS, HTTP/HTTPS, TCP/IP, SSL/TLS, and WAF/WAAP technologies.
Experience in DDoS mitigation and web application security.
Experience with ITSM tools such as ServiceNow or Jira.

Preferred Certifications
Akamai Certified Skilled
Cloudflare Certifications
CCNA/CCNP
ITIL Foundation

Key Competencies
Solid troubleshooting and analytical skills.
Incident and change management experience.
Excellent communication and stakeholder management skills.
Ability to work in a 24x7 operations setting.

Required Skills
operations
cdn
waf
waap
ddos
dns
ssl
tls
akamai
cloudflare

📌 Engineer Captive Operations Delhi
🏢 Sourceo
📍 Delhi