Key Responsibilities:
Welcome and greet customers/visitors at the sales office in a skilled and courteous manner.
Handle customer inquiries and provide basic information about projects, amenities, location, pricing, and ongoing offers.
Coordinate with the Sales Team for customer visits, property presentations, and follow-ups.
Manage customer appointments and maintain the visitor/customer register.
Attend incoming calls and redirect them to the concerned sales team member.
Offer refreshments and ensure a comfortable experience for customers visiting the sales office.
Maintain the reception and customer waiting area in a neat and presentable condition.
Coordinate with housekeeping, pantry, valet, and other support staff as required.
Assist the sales team with customer registration, documentation, and basic administrative activities.
Maintain records of walk-in customers, appointments, and enquiries.




Follow up with customers regarding scheduled visits and coordinate their arrival.
Handle customer requests politely and escalate complaints or issues to the concerned senior/team member.
Ensure a positive customer experience throughout the visit.
Support the sales team in day-to-day sales office activities as required.
Maintain qualified grooming, communication, and workplace etiquette at all times.

Required Skills:
Excellent communication and interpersonal skills.
Pleasant personality and customer-friendly attitude.
Valuable knowledge of MS Office and basic computer operations.
Good coordination and organizational skills.
Ability to communicate in English, Hindi, and Marathi.
Previous experience in real estate, hospitality, front office, or customer service will be an advantage.

📌 Guest Relations Executive Gre Pune
🏢 Amco Landmark
📍 Pune