Key Responsibilities

Act as the primary point of contact for clients throughout their immigration journey

Manage end-to-end client communication with clarity, accuracy, and professionalism

Guide clients on documentation requirements, timelines, and process expectations

Maintain accurate client records and documentation within CRM systems

Handle client concerns and escalations with a solution-oriented and professional approach

Ensure high levels of client satisfaction and service quality at all stages.

Required Experience & Skills

Excellent verbal and written communication skills

High attention to detail and robust organizational skills

Strong problem-solving ability and a client-first mindset

What We’re Looking For

Individuals who demonstrate ownership and accountability

Professionals who can balance client experience with compliance requirements

Strong follow-up, coordination, and time management skills

Ability to thrive in a rapid-paced, performance-driven environment

Pay: ₹30,000.00 - ₹50,000.00 per month

Advantages
Cell phone reimbursement
Leave encashment

Work Location: In person

📌 Immigration Expert Kochi
🏢 VIDYA.PORTAL
📍 Kochi