Provide technical support to employees for desktops, laptops, printers, network connectivity, and IT-related issues.
Handle employee support requests including password resets, user account management, and access-related issues.
Install, configure, and troubleshoot operating systems, software applications, and peripheral devices.
Manage Active Directory, domain user creation, folder sharing permissions, and user access controls.
Support LAN, WAN, Wi-Fi, VPN, and network infrastructure to ensure uninterrupted business operations.
Prepare and configure recent laptops, desktops, and IT assets for current employee onboarding.
Maintain inventory records of desktops, laptops, printers, networking devices, and other IT assets.
Monitor and manage Remote Desktop Connections (RDC) and provide remote user support.
Coordinate with vendors and service providers for hardware procurement, AMC, repairs, and maintenance activities.
Perform regular system updates, backups, antivirus management, and security checks.
Maintain IT documentation, asset registers, support logs, and service reports.
Assist in implementation of IT policies, cybersecurity practices, and technology initiatives across the organization.

📌 It Executive Ghaziabad (India)
🏢 Gaurs
📍 India