Job Summary

Were hiring a Logistics Executive who will own the movement of our products inbound from vendors and manufacturers, and outbound to customers and B2B partners. This isnt a back-office role.

Youll be in the thick of it: tracking dispatches in real time, keeping partners accountable, and making sure our operations run with the same precision as our products.

If youre someone who thrives on order, communicates clearly, and takes personal ownership of outcomes we want to hear from you.

Responsibilities
Own day-to-day logistics operations order dispatch, shipment tracking, and delivery coordination across courier partners
Manage relationships with logistics vendors and negotiate SLAs, rates, and escalations
Monitor NDR (Non-Delivery Reports), drive RTO reduction, and resolve last-mile issues proactively
Coordinate with warehousing partners on inventory dispatch, inbound, and reconciliation
Handle shipping documentation e-way bills, LRs, GST invoices; accurately and on time
Track logistics KPIs (delivery %, RTO %, TAT) and flag issues before they become problems




Work closely with the customer experience team to resolve delivery complaints quickly

Requirements
13 years in logistics, supply chain, or operations; D2C or e-commerce preferred
Existing relationships with Indian logistics providers (Delhivery, BlueDart, etc.)
Hands-on with logistics platforms and order management systems
Solid understanding of shipping documentation: e-way bills, LRs, GST invoices
Excel/Sheets proficiency; comfortable building and owning tracking dashboards
Robust communicator; writes clean emails, speaks up on calls, follows through
High ownership mindset; you dont wait to be chased

Valuable to have
Exposure to warehouse operations or inventory management
Understanding of NDR workflows and RTO optimisation strategies
Experience with multi-channel fulfillment (marketplace + D2C website)

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Logistics Executive Ahmedabad
🏢 Ludic
📍 Ahmedabad