HCL Tech hiring for fresher candidates - Virtual Drive - Nagpur Location /n Interview Date : 21-Sept-2026 /n Drive timing: 11:30 AM to 1:00 PM /n Meeting Link /n Microsoft Teams meeting /n Join: /n Meeting ID: 416 904 027 958 244 /n Passcode: 3tx7ue7h /n Hiring Alert |Customer Support | Nagpur /n We are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a great prospect to kick-start or grow your career. /n Role: Level 1 (Customer Service Representative) /n Location: Nagpur /n Shift: 24x7 Rotational /n Week Offs: 2 Rotational Offs /n Experience: Fresher /n What You'll Do: /n Handle customer queries via calls, emails,



and tickets /n Perform initial troubleshooting & issue resolution /n Log and manage incidents using ticketing tools (ServiceNow preferred) /n Ensure timely updates, follow-ups, and proper documentation /n Escalate complex issues to higher support levels /n Deliver high customer satisfaction /n What We're Looking For: /n Strong communication skills /n Basic IT troubleshooting knowledge /n Willingness to work in rotational shifts /n Freshers & early professionals are welcome /n B.Tech, BCA, MCA and M.Tech not eligible

📌 HCLTech Virtual Drive Fresher Hiring -Nagpur 21 Sept 2026 (Kamptee)
🏢 HCLTech
📍 Kamptee