HCL Tech hiring for fresher candidates - Virtual Drive - Nagpur Location

nInterview Date : 21-Sept-2026

nDrive timing: 11:30 AM to 1:00 PM

nMeeting Link

nMicrosoft Teams meeting

nJoin:

nMeeting ID: 416 904 027 958 244

nPasscode: 3tx7ue7h

nHiring Alert |Customer Support | Nagpur

nWe are looking for dynamic and customer-focused Level 1 support to join our team in Nagpur! If you are passionate about IT support and resolving customer issues, this is a excellent opportunity to kick-start or grow your career.

nRole: Level 1 (Customer Service Representative)

nLocation: Nagpur

nShift: 24x7 Rotational

nWeek Offs: 2 Rotational Offs

nExperience: Fresher

nWhat You'll Do:

nHandle customer queries via calls, emails, and tickets

nPerform initial troubleshooting & issue resolution

nLog and manage incidents using ticketing tools (ServiceNow preferred)

nEnsure timely updates, follow-ups, and proper documentation

nEscalate complex issues to higher support levels

nDeliver high customer satisfaction

nWhat We're Looking For:

nStrong communication skills

nBasic IT troubleshooting knowledge

nWillingness to work in rotational shifts

nFreshers & early professionals are welcome

nB.Tech, BCA, MCA and M.Tech not eligible

📌 HCLTech Virtual Drive Fresher Hiring -Nagpur 21 Sept 2026 (Kamptee)
🏢 HCLTech
📍 Kamptee