We are looking for a Network Infrastructure (L1) Engineer for our Lower Parel, Mumbai location. The candidate will be responsible for first-level network monitoring, troubleshooting, configuration support, and coordination with L2/OEM teams for network-related incidents.

Experience: 2+ Years

Qualification: CCNA or any Network-related certification

Job Responsibilities
Monitor network infrastructure using NMS tools such as Zabbix and other monitoring platforms.
Provide L1 support for Cisco, Extreme, Aruba, and Brocade network devices.
Troubleshoot LAN/WAN, routing, switching, and network connectivity issues.
Support VLAN configuration and basic network device configurations.
Troubleshoot TCP/IP, DHCP, and DNS related issues.
Monitor and troubleshoot STP/RSTP related network issues.
Monitor network devices, interfaces, ports, and overall device health.
Monitor network performance and identify connectivity or performance issues.




Troubleshoot network incidents, link failures, and connectivity issues.
Perform basic network configuration backup activities.
Manage network tickets and incidents through the ITSM system.
Provide basic troubleshooting support for firewall and VPN issues.
Escalate complex network issues to L2/Network teams as per defined procedures.
Coordinate with OEMs and service providers for hardware, connectivity, and technical issues.
Maintain proper documentation of network incidents, changes, and troubleshooting activities.
Ensure SLA adherence and timely escalation of network incidents.

Pay: ₹20,000.00 - ₹35,000.00 per month

Perks
Versatile schedule
Paid time off
Provident Fund

Work Location: In person

📌 Network Infrastructure Parel (India)
🏢 Jenx Digitech
📍 India