– Operations ManagerJob Title

Operations Manager

Job Summary

We are looking for an experienced and responsible Operations Manager to oversee daily business operations, improve efficiency, manage teams, and ensure smooth coordination between departments. The ideal candidate should have solid leadership, communication, problem-solving, and organizational skills.

Key Responsibilities
Manage and monitor day-to-day business operations.
Supervise, guide, and motivate employees and team leaders.
Set operational targets and monitor team performance.
Develop and implement SOPs, processes, and operational policies.
Coordinate with sales, HR, finance, customer service, and other departments.
Track daily/weekly/monthly performance reports.
Identify operational problems and implement effective solutions.
Maintain quality, productivity, and service standards.
Manage schedules, workload distribution, and staff requirements.
Monitor expenses and support cost-control initiatives.
Conduct regular team meetings and performance reviews.
Ensure company policies and procedures are followed.
Prepare management reports and provide operational updates.
Handle customer or employee escalations when required.




Continuously identify opportunities to improve productivity and efficiency.

Required Skills
Leadership and team-management skills
Excellent communication and interpersonal skills
Problem-solving and decision-making ability
Time-management and organizational skills
Reporting and data-analysis skills
Knowledge of MS Office/Google Workspace
Ability to work under pressure and meet deadlines
Robust coordination and negotiation skills

Qualification & Experience
Education: Bachelor's degree in Business Administration, Management, or a related field.
Experience: 2–5+ years of experience in operations, administration, sales, or team management.
Experience managing teams and operational processes is preferred.

Key Performance Indicators (KPIs)
Operational efficiency
Team productivity
Target achievement
Employee performance
Customer satisfaction
Cost control
Process improvement
Timely completion of operational activities

Reporting Reports To: General Manager / Operations Head / Director

Department: Operations

Employment Type: Full time

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits
Adaptable schedule

Work Location: In person

📌 Operation Manager Thanjavur
🏢 DBA PRIVATE
📍 Thanjavur