Location: Mumbai

We are looking for an experienced and hands-on Operations Manager to manage our corporate laundry operations and ensure smooth execution from order pickup to delivery and billing.

The ideal candidate will be responsible for managing corporate client orders, coordinating pickups and deliveries, overseeing processing and packing, ensuring timely billing, and managing a team of 10–15 people.

Key Responsibilities
Manage end-to-end operations for corporate laundry clients
Coordinate pickup and delivery schedules with corporate clients
Ensure all garments/orders are properly received, processed, packed and ready for delivery
Monitor order status and ensure timely completion and dispatch
Oversee billing, invoicing and payment coordination
Maintain accurate records of orders, deliveries and pending items
Coordinate with internal teams to ensure smooth workflow and minimal delays
Manage and supervise a team of 10–15 employees
Allocate daily tasks and monitor team performance
Ensure quality, accuracy and adherence to company SOPs




Handle client queries and resolve operational issues quickly
Identify operational gaps and implement improvements
Ensure the workplace and daily operations remain organised and productive

Requirements:
3–5 years of experience in operations, preferably in laundry, hospitality, logistics, facility management or a similar industry
Strong team management and coordination skills
Good communication and client-handling skills
Good knowledge of billing and basic computer operations
Ability to multitask and manage multiple orders simultaneously
Solid attention to detail and problem-solving ability
Should be comfortable working in a quick-paced, hands-on environment
Experience handling corporate clients will be an advantage

What We’re Looking For:
A responsible and organised operations professional who can take ownership of the complete corporate laundry process, manage the team effectively, and ensure every order is processed, billed and delivered correctly and on time.

📌 Operations Assistant Mumbai
🏢 German laundry
📍 Mumbai