Role & responsibilities
End-to-End Order Management: Take complete ownership of the international B2B order lifecycle, tracking shipments from placement through to successful delivery.
Customer Support & Communication: Handle international customer queries efficiently across multiple communication channels, ensuring timely and professional resolution.
Inventory & Data Management: Oversee international inventory levels and maintain accurate data records to prevent stockouts or delivery delays.
Stakeholder Management: Coordinate seamlessly with internal cross-functional teams (Logistics, Warehouse, Tech, Finance) and external vendors to ensure smooth operations.
Reporting & Analytics: Utilize Advanced Excel to manage logistics data, track order statuses, and generate operational performance reports.
Professional Communication: Draft clear, concise,



and skilled emails for international clients and corporate stakeholders.

Preferred candidate profile
Experience: Prior experience in handling B2B/B2C operations, logistics, or order management.
Technical Skills: Robust working knowledge of Microsoft Excel (VLOOKUP, Pivot Tables, data management tools) and ERP/Order Management Systems.
Communication: Excellent written and verbal communication skills, with a strong emphasis on professional email writing.
Adaptability: Highly versatile and comfortable working in a fast-paced, cross-functional environment.
Attributes: Strong problem-solving skills, high attention to detail, and a customer-first mindset.

📌 Order Management Executive Bhiwadi
🏢 Lenskart
📍 Bhiwadi