Job DescriptionAbout the Company

NWe are a leading technology company dedicated to providing creative solutions and exceptional service to our clients. Our mission is to empower businesses through technology, fostering a culture of collaboration, integrity, and continuous improvement.

NAbout the Role

nThe role involves supporting, developing, and providing technical consulting for our Master Data System, ensuring productive operations and high-quality service delivery.

NResponsibilities

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Support, development and technical consulting for our Master Data System
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Maintenance
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Development in ORACLE
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Service requests
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Application support
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Incident management
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You analyze and solve complex technical problems in collaboration with other IT teams
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Documentation: You create and maintain technical documentation, knowledge databases and support processes to improve efficiency in the support team
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Proactive monitoring: You implement monitoring tools for proactive system monitoring and early detection of potential issues
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Release to Production: Packaging and rollout coordination, rollout monitoring (ticket analysis)



and the creation of changes and administrative orders as well as associated scripts
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Project support: You participate in IT projects, including the introduction of current technologies and systems as well as the optimization of existing processes
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Customer interaction: You are in email contact with internal customers, clarifying technical inquiries and offering solutions
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nQualifications

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Several years of experience (8+) in programming with profound knowledge in ORACLE SQL and PL/SQL programming
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Several years of experience (4+) in Visual Studio and TFS
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A good command of English is a must
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Experience (4+) in Confluence and JIRA rest services
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nRequired Skills

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Proficient in ORACLE SQL and PL/SQL programming
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Experience with Visual Studio and TFS
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Strong communication skills in English
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Familiarity with Confluence and JIRA rest services
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nPreferred Skills

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Experience in proactive system monitoring
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Ability to create and maintain technical documentation
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Experience in project support and customer interaction
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